Privacy Policy — My Plated Pro

At My Plated Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Last updated: January 15, 2025

Information We Collect

Personal Information

Name, email address, phone number, business name, profile information

Payment Information

Credit card details, billing address, transaction history (processed securely by Stripe)

Business Documents

Licenses, certifications, insurance documents, permits uploaded for verification

Usage Data

Pages visited, features used, time spent, device information, IP address

Communications

Messages sent through the platform, support inquiries, feedback

How We Store Information

We implement industry-standard security measures to protect your information: • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology • Secure Storage: Documents and sensitive data are stored in encrypted databases with access controls • Access Controls: Only authorized personnel have access to user data, and only for legitimate business purposes • Regular Audits: We conduct regular security audits and updates to maintain data protection standards • Backup Systems: Data is regularly backed up to prevent loss in case of technical failures

How We Use Your Information

Service Delivery

To provide, maintain, and improve the My Plated Pro platform

User Matching

To connect culinary professionals with potential clients based on preferences and location

Verification

To verify professional credentials, certifications, and business information

Communication

To send service updates, booking confirmations, and important platform notifications

Support

To respond to customer support requests and technical issues

Analytics

To understand platform usage and improve user experience

Security

To detect and prevent fraud, abuse, and security incidents

Legal Compliance

To comply with applicable laws, regulations, and legal requests

Third-Party Integrations

We work with trusted third-party service providers to operate the platform: • Payment Processing: Stripe handles all payment transactions. Their privacy policy applies to payment data. • Email Services: Email delivery providers for transactional and marketing emails • Analytics: Tools like Google Analytics to understand platform usage (see Cookie Policy) • Cloud Hosting: Secure cloud infrastructure for data storage and application hosting • Document Verification: Third-party services for credential verification where applicable These providers have access only to the information needed to perform their functions and are contractually obligated to protect your data.

Cookies and Analytics

We use cookies and similar technologies to enhance your experience: • Essential Cookies: Required for platform functionality (login, session management) • Analytics Cookies: Help us understand how users interact with the platform • Preference Cookies: Remember your settings and preferences • Marketing Cookies: Track campaign effectiveness (with your consent) You can control cookie preferences through your browser settings. Disabling cookies may limit platform functionality. See our Cookie Policy for detailed information.

Your Rights

Access

Request a copy of your personal information we hold

Correction

Update or correct inaccurate information in your account

Deletion

Request deletion of your account and personal data (subject to legal requirements)

Portability

Receive your data in a structured, machine-readable format

Opt-Out

Unsubscribe from marketing communications at any time

Restriction

Request limitation of how we process your data

Objection

Object to certain data processing activities

Contact Us

For privacy-related questions, requests, or concerns: Email: privacy@myplatedpro.com Address: [Your Business Address] We respond to all privacy requests within 30 days.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.